If in the unfortunate event an issue occurs after 30 days, please reach out to us by message and we can advise next steps on paid repairs or manufacturer warranty claims. If an item is faulty please let us know by message and we will usually be able to correct the issue remotely. If the device is faulty and we cannot resolve it, you can return the item for a refund within 30 days of receiving your order. You must return the item to us within 14 days of notifying us of your intent to return. The Smart Keyboard isn't much better than the Duet's detachable keyboard anyhow, so you'll end up paying over $100 more for a similarly subpar tablet typing experience.You can return an item purchased from us within 14 days of receipt for any reason provided it is in a new and unused condition, with original packaging. Of course, the iPad doesn't come with a keyboard bundled in, and it also doesn't support Apple's excellent Magic Keyboard, so you'd have to pay an additional $159 for a Smart Keyboard to make your new iPad as functional as the Duet 3. As good as the Duet 3 is, Apple's base iPad outperforms it in nearly all areas, and now that the Duet 3 is creeping up past the $300 mark it's not actually any cheaper than a base iPad ($329 to start). That said, there are better options if you're willing to spend more money. The second USB-C port is also a nice addition that makes the Duet 3 a more feasible productivity device, because you can now plug it into power and a USB hub at the same time to use your favorite keyboard and mouse (or whatever accessories you prefer). Lenovo upgraded the screen and boosted its resolution, making everything you view on it look better. The Duet 3 is an improvement over the original Duet in some smart ways.
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